Privacy Policy

Effective Date: 2025
Website: wasmamansour.com.sa

This Privacy Policy describes how wasmamansour.com.sa (“we” or the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website. It is prepared in line with the Saudi Personal Data Protection Law (PDPL) and the Saudi eCommerce Law.

Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual. Below are the types of information we collect and why:

1. Device Information

  • Examples collected: Browser version, IP address, time zone, cookie information, pages viewed, search terms, and interactions with the Site.

  • Purpose of collection: To display the Site properly, improve performance, and run analytics.

  • Source: Collected automatically using cookies, log files, web beacons, or tags.

  • Disclosure: Shared only with service providers that help us operate the Site.

2. Order Information

  • Examples collected: Name, billing address, shipping address, payment information (processed securely, not stored by us), email address, and phone number.

  • Purpose of collection: To fulfil your order, process payment, arrange shipping, provide invoices and confirmations, prevent fraud, and send updates or offers (if you consent).

  • Source: Collected directly from you.

  • Disclosure: Shared with payment processors, shipping couriers, and other necessary service providers.

3. Customer Support Information

  • Examples collected: Communications, order details, or other information you provide when contacting us.

  • Purpose of collection: To provide customer support and resolve enquiries.

  • Source: Collected directly from you.

Minors

Our Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We only share Personal Information to operate our business and comply with Saudi regulations:

  • With service providers (payment processors, delivery companies, IT providers).

  • With regulators or authorities if legally required.

  • To protect our rights, customers, and business integrity.

We do not sell or rent your Personal Information to third parties.

Behavioural Advertising & Analytics

We use your information to improve our services and, where applicable, to show you tailored promotions. For example:

  • We may use analytics tools to understand how customers use the Site.

  • We may show relevant ads based on your browsing or purchasing behaviour.

You can opt out of targeted advertising via your browser settings or by contacting us.

Using Personal Information

We use your Personal Information for:

  • Offering and delivering products.

  • Processing secure payments.

  • Shipping and order fulfilment.

  • Providing invoices, receipts, and updates.

  • Customer support.

  • Sending you news, promotions, or offers (only with your consent).

Your Rights (Saudi PDPL)

Under Saudi law, you have the right to:

  • Access a copy of your Personal Information.

  • Request corrections to inaccurate data.

  • Request deletion of your data (subject to record-keeping laws).

  • Withdraw consent for marketing communications.

  • File a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA).

To exercise your rights, please contact us (details below).

Cookies

Cookies are small files placed on your device to improve browsing. We use:

  • Functional cookies: Enable basic features like shopping cart and checkout.

  • Performance cookies: Help us understand website use.

  • Advertising cookies: Show relevant promotions (only with your consent).

You can disable cookies in your browser settings, but some features of the Site may not function properly.

Data Retention

We keep your Personal Information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Security

We use reasonable measures to safeguard your data. However, no system is 100% secure, and you are encouraged to use strong passwords and keep your account details safe.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or Saudi law. The revised policy will be posted here with an updated “Effective Date.”

Contact

For questions, complaints, or to exercise your data rights, contact us:
Email: info@juryandlayla.com
Phone/WhatsApp: +966538025076

If you are not satisfied with our response, you may file a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA).